All Episodes
Episodes
201: What motivates your team?
What Actually Motivates Your Team? Have you ever offered your team a bonus, incentive, promotion, or opportunity you thought they would be excited about, only to receive a lukewarm response? The problem may not be...
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200: What’s the point of building a successful business if you’re miserable?
We spend years chasing revenue, growth, bigger teams, bigger goals and the next level but at some point, we have to ask what all of that success was supposed to give us in the first place. Because a business can look...
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199: The One Training Your Salon Is Probably Missing
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Most salons spend countless hours training their teams on consultations, technical skills, customer service, policies, and procedures. But there's one area that often gets overlooked, and it could be costing you...
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198: The Inner Work Every Successful Salon Owner Must Do With Guest Jeffrey Combs
Success in business isn't just about better systems, stronger marketing, or hiring the right people. More often than not, the biggest barriers to growth are the beliefs, fears, and emotional patterns we carry with us...
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197:The Salon That Will Make or Break Your Career: The Questions Every Stylist Should Ask and Every Salon Owner Should Be Ready to Answer
Choosing a salon is one of the biggest decisions you'll make in your career, yet it's also one of the least understood. Too many stylists accept a position because the salon looks beautiful, their friends work there,...
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196: The Power of Letting Go: Why I Walked Away From My Salon Suites
I recently made the decision to let go of my salon suites—and contrary to what many people expected, it wasn't a difficult decision at all. In this episode, I'm sharing the real reasons behind the choice, how I...
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195: The Energy of Responsibility
This episode breaks down the truth most people avoid.
Growth and leadership have nothing to do with what’s happening around you and everything to do with what you’re willing to take responsibility for. When you stop...
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194: The Beauty Industry’s Education Problem No One Wants to Fix
The beauty industry is facing a major shift and most people are not fully understanding what is happening. Federal changes to student loan accountability are putting pressure on beauty schools to prove their graduates...
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193: How We’re Filling Our Books Without More Clients
If your books aren’t full, it’s probably not a marketing problem. It’s a retention problem. In this episode, I’m breaking down exactly what we’re implementing inside my salon to increase client retention, grow average...
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192: How I Got My Team to Actually Take Action With Quarterly Bonuses
Most salon owners think their team isn’t motivated. But the truth is it’s not a motivation problem it’s a systems problem. In this episode, I’m breaking down exactly why quarterly bonuses work and how they completely...
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191: Share this client experience training with your team
What actually separates an average salon from one clients rave about, return to, and refer nonstop? It’s not just talent. It’s the experience.
In this episode, I’m giving you a real behind the scenes look at the...
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190: This Is What High-Performing Stylists Actually Look Like: Interview with Alexis Steen
What does your next top stylist actually look like?
Not on paper. Not in a résumé.
But in mindset, behavior, and how they show up before they ever become “successful.”
In this episode, I sit down with one of my newer...
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